Back from the dead: Facebook & Instagram online again for some users after massive 6-hour outage

Back from the dead: Facebook & Instagram online again for some users after massive 6-hour outage

After paralyzing the work and social life of those dependent on their services for nearly six hours, Facebook and Instagram have started to come back to life. The outage resulted in Facebook's biggest drop in shares this year.

Facebook’s Chief Technology Officer Mike Schroepfer tweeted around 6:45 pm ET that company’s services were “coming back online,” noting that it may take time to get them in a fully functioning mode.

“To every small and large business, family, and individual who depends on us, I'm sorry,” he tweeted apologetically.

The co-owned platforms, along with a series of other sites and apps, encountered major outages on Monday, with some down for hours on end. Facebook’s app wouldn’t load at all for many mobile users, while those on desktop received error messages. Instagram users were given similar prompts, with the glitches continuing on both for going on six hours straight. 

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Facebook’s support team earlier acknowledged it was “aware that some people are having trouble accessing our apps and products,” saying it would work to resolve the issues “as quickly as possible,” though offered no estimated time frame before apparently getting the sites back up and running. 

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Companies and telecom services including Spectrum, T-Mobile, Verizon, AT&T, Xfinity and even Google itself experienced widespread outages on Monday, as reported on outage tracker DownDetector.



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